How can I contact my child during their language study abroad program?

It’s very difficult to reach your child directly, since young people are busy all day, so there’s little chance your child will be near the phone when you call.

Stays at Middle Schools, Campuses, and Dormitories

About ten days before departure, we will send you the detailed contact information for the school, campus, or residence where your child will be staying. This will include the phone number for the accommodation: you can reach a staff member there every day between 9:30 a.m. and 11:00 a.m. local time, who will be able to provide you with an update on your child.

Family Vacations

1. You will receive the host family’s contact information between 10 and 3 days before departure. You will therefore have the phone number of the family hosting your child during their stay, and can contact them directly at that number. Since the students are very busy during the day, please call them in the late afternoon, once activities have ended (around 6:00 p.m. local time).
2. You can also contact the French coordinator, whose contact information we will provide you about ten days before departure, and who will be in touch with your child while they are there.